This strange bias affects how groups of people are judged by others.
People tend to judge a whole group by the first person they meet from it, new research finds.
It could be the first person at a company, a hotel or restaurant, or even the first person encountered from another country.
Any mistakes that first person makes are automatically applied to all the other people in the same group.
Similarly, good experiences with the first member of the group will make people’s judgment more positive for other members of that group.
It is as though the ‘first’ one becomes representative of all subsequent people from the same group.
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