Monday 28 September 2020

BPLS C23 X OHS HLTHCARE LEADERSHIP

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CHANGED  SINCE 1997- 2017LESS TOP DOWN

LESS BLAME CULTURE

MORE DISCUSSION- MORE DEBRIEFING

MORE DUTY OF CANDOUR

MORE TRANSPARENT

LESS POWER DISTANCE INDEX

TALENT AND LEADERSHIP AT ALL LEVELS, TO NURTURE THEM 

OPEN BOX THINKING

BRAINSTORMING ABT A PROBLEM

DISCUSSING EVERY BODY'S IDEAS

SUGGESTION BOX - EMAIL ADDRESS

IMPROVING PATIENT EXPERIENCE AND OUTCOME

TALENT MANAGEMENT


DIVERSITY AND INCLUSION

FINITE RESOURCES

DIGITAL REVOLUTION 

POST COVID DIGITAL CHANGES WHICH WILL STAY 

INCREASING COMPLEXITY OF AN AGEING POPULATION

WORKING UNDER HIGH PRESSURE AND HIGH STRESS- AFFECTS QUALITY OF CARE AND ERROR RATES

COMPASSION FATIGUE CAUSES HIGHER LEVELS OF MORTALITY IN ACUTE SECTOR

1948- NHS FORMED- AFTER WORLD WAR2  SOCIETY REFLECTED AND DELIVERED FREE HEALTHCARE FOR ALL REGARDLESS OF AGE SEX INCOME RACE CREED COLOUR- CORE VALUE OF COMPASSION

CORE NATIONAL VALUE OF COMPASSION

COMPASSIONATE CARE= SATISFIED PATIENT

NEED TO DELIVER HIGH QUALITY CONTINUALLY IMPROVING COMPASSIONATE CARE

COMPASSION HAS 4 COMPONENTS

1/ LISTENING WITH FASCINATION- BEING MINDFUL AND PRESENT WITH THE OTHER PERSON

2/UNDERSTANDING THE CAUSES OF THEIR DISTRESS

3/ EMPATHIC RESPONSE TO THEIR DISTRESS WITHOUT BEING OVERWHELMED

4/ HELPING OTHER PERSON OF THEIR DISTRESS





PURPOSE AND VISION OF NHS- THE NARRATIVE TO DELIVER HEALTH AND WELL BEING OF THE NATION

CLARITY AND ALIGNMENT OF OBJECTIVES-FOR EVERY TEAM AND INDIVIDUAL

ALIGNING GOALS AND EFFORTS TOWARDS THE CORE PURPOSE 

PRIORITISE-IMPROVES MOTIVATION AND SUCCESS

GOOD AND ENLIGHTENED PEOPLE MANANGEMENT

STAFF ENGAGEMENT IS BEST PREDICTOR OF SUCCESS

OPEN AND HONEST LEADERSHIP

CONTINUAL LEARNING AND IMPROVEMENT /INNOVATION 

JAPANESE IDEA OF KAIZEN

QI QUALITY IMPROVEMENT 

TIME RESOURCE AUTONOMY AND SUPPORT TO THE STAFF

EFFECTIVE TEAM WORKING

60% STAFF WORKING IN DYSFUNCTIONAL TEAMS

COLLECTIVE LEADERSHIP NOT COMMAND AND CONTROL HIERARCHICAL MODEL

OPEN HONEST LEADERSHIP WITH EMOTIONAL INTELLIGENCE AND EMPATHY

NHS STAFF 1 IN 20 OF WORKING POPULATION OF THIS COUNTRY

1 MN PPL ACCESS NHS EVERY 36 HRS















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